Return Policy

Last updated 12-12-2023

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any technical or mechanical reason, you may return it to us for a store coupon or an exchange only.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Return courier service charges should be paid by the customer.

RETURN PROCESS

To return an item, please email customer service at support@benellipro.com or contact by WhatsApp at 0333-8240127. Place the item securely in its original packaging and include your order number or forward the order email to us and courier your return to the following address:

BenelliPro Moto Mart

[Attn: Returns]

[order #]

[Main Boulevard, Johar City, Sialkot Road,]

[Gujranwala]

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

COUPON / EXCHANGE

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 5 days from the receipt of your item to process your return or exchange. We will notify you by email or WhatsApp when your return has been processed.

EXCEPTIONS

The following items cannot be refunded, returned, or exchanged

Defective, used, or damaged products. All electrical parts and accessories.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

WhatsApp 0333-8240127

support@benellipro.com